RENTAL CONDITIONS

  • You can make your reservation by phone, fax, e-mail or soon by online through our website.
  • If you make a reservation, you accept the present general rental conditions.
  • The person who makes the reservation must be of legal age and is responsible for the accuracy of the data provided.
  • WE DO NOT ACCEPT GROUPS OF YOUNGSTERS.
  • Our apartments are not adapted to wheelchair-use.
  • NO pets are allowed.
  • NO smoking  inside the apartments.

OCCUPATION

In the description and confirmation of your reservation at Haus am Meer and of the “external accomodation” you will find the maximum number of people who can use the apartment independently from their age. Should this capacity be exceded, Becker e Hijas S.L. (Haus am Meer) has the right to not accept the reservation or to have the acomodation vacated.

COMMITMENT OF THE CLIENT

The apartment is given to the client in the best conditions of cleanliness.

The client has the obligation to leave the apartment in reasonable conditions of cleanliness and  without rubbish.

The client also has the obligation to maintain the furniture and equipment of the apartment in the same conditions they received them and they must behave correctly and be an example to the other neighbours.

 

PAYMENT

When you make the reservation you will be asked for an advance payment of 30% of the rent. This payment can be made by credit card (Visa or Master Card) or by bank transfer.

You have 4 days to send us the justification of the payment of the transfer. After this time the pre-reservation is considered invalid.

Once we receive the transfer in our account, you will receive an e-mail confirming the reservation. This e-mail you will have to show on your arrival.

THE PRE-RESERVATION WILL NOT BE CONFIRMED WITHOUT THE ADVANCED  PAYMENT  OF 30%

2 weeks before your arrival you will have to transfer the rest of the money for your reservation by bank-transfer to Becker e Hijas S.L. (Haus am  Meer), quoting the reservation number and your name, sending us the receipt by e-mail or fax. All bank charges will have to be supported by you.

The payment of the rest of the money for the reservation can also be made on arrival in cash or by credit card (Visa or Marster Card) before you receive the keys

No supplements or the tourist tax are included in the amount of the reservation and have to be paid on arrival.

DEPOSIT

The guests of Haus am Meer and of the “external accomodation” have to pay a deposit of €150 or €250 respectively by credit card as cover for possible damages. This deposit is returned completely or partially after deducting possible damages after a period of 48 hours, to the same credit card, once the apartment has been checked.

HANDING OVER OF THE KEYS

The keys will be handed over in the reception/office of Apartaments Haus am Meer stiuated  in

Avinguda Diputació, nº 46

43840  CAMBRILS (Tarragona)

Telephones:    +34977362421

+34977364911

CHECKING-IN AND CHECKING-OUT 

CHECK-IN  from 01/04 until 30/09:

Monday to Saturday from   16:00 till 20:00

Sunday  and holidays from  16:00 till 18:00 

CHECK-IN  from 30/09 until 31/03:

Monday to Saturday from  16:00 till 19:00

Sunday  and holidays from 16:00 till 18:00

CHECK-INS after 20:00 must be previously communicated to Apartamentos Haus am Meer, and the check-in cannot be later than 22:00.

Late check-ins from  Monday to Saturday have a surcharge of 30€. On Sunday and holidays  the surcharge is 50€.

Check-ins after 20:00, which have not been previously arranged cannot be guaranteed.

CHECK-IN on 24, 25, 26, 31 of December and 1 of January:

From 16h00 until 18:00

CHECK-OUT: always at 10:00 a.m.

Should the apartment be vacated and the client check-out before the agreed check-out day, Haus am Meer will NOT return any money of the payment of the reservation.

OPENING HOURS RECEPTION

Summer

CHECK-IN:  Mondays to Saturdays 16:00 to 20:00

Sunday and holidays: CLOSED. In case of attending a reservation, the CHECK-IN would be from 16:00 to 18:00

Winter

CHECK-IN:  Mondays to Saturdays 16:00 to 19:00

Sunday and holidays: CLOSED. In case of attending a reservation, the CHECK-IN would be from 16:00 until 18:00.

 

CANCELLATION

Reservations between  30/05 and 30/09

In case of cancellation for any reason, the following charges apply.

  • Cancellation  30 days before the estimated arrival: Haus am Meer will retain 30% of the amount of the reservation.
  • Should the cancellation be made less than 30 days before the date of arrival, the total amount of the reservation will be charged .
  • Should the client not turn up on the first day of the reservation (NO SHOW): the client will have to pay for the complete reservation.

 

Reservations between  01/10 and 29/05 

  • Cancellation 15 days before the estimated arrival: Haus am Meer will return 30% of amount of the reservation.
  • Should the cancellation be made less than 15 days before the date of arrival, the total amount of the reservation will be charged.
  • Should the client not turn up on the first day of the reservation (NO SHOW): the client will have to pay for the complete reservation.